Q: How many times can the ink cartridge be used?
A: The ink cartridge can be used 3000 times, or print up to 415 pages of A4 paper.
Q: What is the maximum printing size?
A: The maximum printing height is 14.29mm (0.5626 inches), and it can print up to 1.3 meters in length in one pass.
Q: Do I need to download an app?
A: No, just connect your phone to the printer's Wi-Fi. The default password is 12345678, then enter 192.168.44.1 in the browser to access the print interface.
Q: Where can I buy a new ink cartridge when the ink runs out?
A: You can purchase the HP62 ink cartridge at your local store or buy it again from our store.
Q: Is the ink single color or colorful?
A: It is colorful ink.
Q: Can the printer print black fonts?
A: Yes, it can print black fonts as long as the font color is set to black in the system.
Q: What languages does the printer support?
A: The printer language is the same as your phone's language.
Q: What is the battery capacity of the printer?
A: The battery capacity is 900mAh, which supports 6 hours of continuous operation.
Q: How long does it take to charge the printer?
A: It takes about 2 hours to fully charge.
Q: What systems are supported by the printer?
A: The printer supports Android, iOS, Windows, Mac OS, and Linux systems.
Q: Everything seems fine, why isn’t the printer printing?
A: Please check if you have saved the image you want to print. If the image is not saved, the printer will not print. Also, make sure the optical sensor at the bottom is on a rough surface or aligned with the auxiliary ruler.